Case study

Online language service provider for creative localisation and copywriting excellence since 2005

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Founded as the first web-based language service provider in 2005, Supertext rapidly ascended among the top 100 European technology startups by 2008.

With over 6,000 companies utilising their online services, clients can seamlessly order and manage copywriting and translation projects through their platform’s intelligent integration of translation memories, termbases, and online workflows that further elevates the user experience. Currently, Supertext’s 100 full-time staff members efficiently coordinate a vast network of 3,000+ copywriters, proofreaders, and translators, catering to national and international clients across diverse industries.

Country:
Switzerland
Industry:
SaaS & Worktech
Our service:
Nearshore software development
Client since:
2017
Visit Supertext
5+ years of collaboration
6000+ projects each month
100+ employees operating in more than 100 languages

Challenge

Managing the coordination of a myriad of copywriters, proofreaders, and translators, Supertext faced the challenge of catering to a diverse range of national and international clients from various industries. Their objective was to maintain their position as a globally leading innovative online language service provider by handling a staggering number of projects every month. To achieve this, they needed to continuously improve and refine their platform to deliver top-notch online language services that exceed client expectations.

Supertext, an online language service provider

Solution

With the dedicated efforts of its in-house developer team in collaboration with their Holycode counterparts, Supertext, now a leading online language service provider, has achieved remarkable progress in advancing its operations. The result is an all-in-one, web-based system with international scalability. This comprehensive system encompasses a variety of essential features, such as an online price calculator, an efficient order placement portal, an internal workflow processor, a freelancer management tool, a client portal, a CRM solution, and an accounting, invoicing, and reporting tool.

Patricia Kamer

Chief Information Officer at Supertext

For the past 5 years, working with Holycode has been nothing short of great. From A to Z. Their highly skilled team got up to speed quickly, and together we’ve been able to impress our clients time and time again with our web-based platform. It’s also thanks to their dedication and expertise that we’re able to handle over 6,000 projects monthly for clients worldwide. Excited to keep working together in the future.
Patricia Kamer
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